Strategi Organisasi Melalui Balanced Score Card (BSC) dan Casual Loop Diagram (CLD), Studi Kasus Balai Diklat Tambang Bawah Tanah (BDTBT) – Sawahlunto – Sumatera Barat
DOI:
https://doi.org/10.52596/ja.v3i2.24Keywords:
Strategi organisasi, Causal Loop Diagram, Balanced Scorecard, Organizational strategyAbstract
The Underground Mining Training Center (BDTBT) engaged in training services requires a strategy to maintain its survival. Competition between organizations is also getting tougher in the current era. This condition requires an organization to have a good strategy. The market share which is the niche market of BDTBT causes it to be increasingly difï€cult for organizations to get participants so the market becomes
immune. The purpose of this study is to obtain an organizational strategy that can be implemented well by BDTBT. In an effort to get a good strategy, it requires methods that will be able to be applied well by this organization. Data collection is done through deep interview, focus group discussion and literature study. For this reason, appropriate management tools are used, namely balanced scorecard (BSc) which is
combined with causa loop diagram (CLD). This method is used to avoid the application of organizational policies that are trial and error. BSc is a tool to develop an organization strategy. BSc is static so it needs to be combined with a device that can be used dynamically, CLD to anticipate the ever changing conditions. It is expected that with BSc and CLD simulations, the implementation of non-trial and error strategies and more can be implemented for current organizational conditions.
Â
ABSTRAK
Balai Diklat Tambang Bawah Tanah (BDTBT) yang bergerak dibidang jasa training membutuhkan strategi untuk mempertahankan keberlangsungan hidupnya. Persaingan antarorganisasi juga semakin ketat di era sekarang ini. Kondisi ini mengharuskan sebuah organisasi memiliki strategi yang baik. Pangsa pasar yang merupakan ceruk pasar (niche market) dari BDTBT menyebabkan, organisasi ini semakin sulit untuk mendapatkan peserta sehingga pasar menjadi imun. Tujuan penelitian ini adalah untuk
mendapatkan strategi organisasi yang dapat diimplementasikan dengan baik oleh BDTBT. Dalam upaya mendapatkan strategy yang baik tersebut, dibutuhkan metode yang mampu diterapkan secara baik oleh organisasi ini. Pengumpulan data dilakukan melalui deep interview focus group discussion dan studi literatur. Untuk itu digunakan perangkat manajemen yang sesuai yaitu balanced scorecard (BSc) yang dikombinasikan dengan causal loop diagram (CLD). Metode ini digunakan untuk menghindari penerapan kebijakan organisasi yang bersifat coba-coba (trial and error). BSc merupakan alat untuk mengembangkan strategy oganisasi yang bersifat statik sehingga perlu di kombinasikan dengan perangkat yang dapat digunakan secara dinamik yaitu CLD untuk mengantisipasi adanya kondisi yang selalu berubah.
Diharapkan dengan simulasi BSc dan CLD, implementasi strategy tidak trial and error serta lebih dapat diimplementasikan untuk kondisi organisasi sekarang ini. Fokus pada kerjasama dan promosi dapat menyelesaikan berbagai permasalahan yang terjadi di BDTBT terkait sebaran dan jumlah peserta diklat.
References
Anderson Virginia & Johnson Lauren. (1997).
S y s t e m T h i n k i n g B a s i c s . P e g a s u s
Communication, InC.
Balanced Scorecard and emerging strategis:
understanding implementation in large and
complex organization. (2017). Dalam
Strategic Direction.
Barnabè, F. (2011). A "system dynamics-based
balanced scorecard" to support strategic
decision making. International Journal of
Productivity and Performance Management.
BDTBT. (2017). Laporan Tahunan. Sawahlunto.
Beran, I. (2015). System dynamic modelling and
simulating the effects of intelectual capital on
economic growth. Croatian Operational
Research Review.
Bryson, J. (2004). STRATEGIC PLANNING
F O R P U B L I C A N D N O N P R O F I T
ORGANIZATION, A Guide to Strengthening
and Sustaining Organizational Achievement.
Jossey - Bass.
Bryson, J. M. (2004). STRATEGIC PLANNING
F O R P U B L I C A N D G O V E R N M E N T
INSTITUTIONS, A Guide to Strengthening
and Sustaining Organizational Achievement, .
John Willey and Son
Cosenz, F. (2017). Supporting start-up business
model design through system dynamics
modelling. management Decision.
Evaluasi, S. P. (2017). Laporan penyelenggaraan
pelatihan. Sawahlunto.
Farneti and Guthrie. (2008). Italian and Australian
local governments: balanced scorecard
practices. A research note, . Journal of Human
Resource Costing & Accounting Vol. 12 No. 1,Emerald Group Publishing Limited, pp. 4-13.
Hartmut, B. (2007). System Zoo 1 Simulation
M o d e l s . B o o k s o n D e m a n d G m b H ,
Norderstedt, Germany.
Hunger, T. L. (2012). Strategic management and
Business Policy Toward Global Sustainability.
Pearson.
John Bryson, F. A. (2014). Visual Strategy,
strategy mapping for publicsadan non proï€t
organization. Jossey-Bass.
John M. Bryson, F. A. (2014). Visual Strategy,
Strategy Mapping for Public and non proï€t
organization. Jossey Bass.
K O Jensen, P. E. (2006). Dynamic modelling of
service delivery. BT Technology Journal Vol
No 1 January 2006.
KEMENKEU. (2014). Materi Workshop
Pengelolaan Kinerja Dengan Pendekatan
BSC.
Khakbaz, S. B. (2015). Proposing a basic
methodology for developing balanced
scorecard by system dynamics approach.
Kybernetes, 44.
Lueg, R. &. (2015). Success factor in balanced
scorecard implementation. Management
Revue.
Martello, W. F. (2008). Implementing A Balanced
Scorecard In A Not-For-Proï€t Organization.
Business and Economic Research.
Muhammad, T. (2007). Materi Pelatihan System
Dynamic.
Murtaza, G. &. (2017). causality linkages among
energy poverty, income quality, income
inequality. Pakistan Development Review.
Nielsen, S. &. (2006). System dynamic modeling
for a balanced scorecard: With a special
emphasis on skills, customer base, and WIP.
St. Louis: Federal Reserve Bank of St Louis.
Nielsen, S. (2008). System dynamics modeling
for a balanced scorecard, Computing the
inuence of skills, customers, and work in
process on the return on capital employed.
Management Research News Vol. 31 No. 3, pp.
-188 .
Nielsen, S. &. (2015). The balanced scorecard and
the strategic learning process: A system
dynamics modeling approach. Advances in
Decision Sciences.
Nørreklit, H. (2000). “The balance on the
balanced scorecard- a critical analysis of some
of its assumptionsâ€, Management Accounting
Research, Vol. 11 No. 1, pp. 65-88.
Oorschot, H. A. (2005). Relevance assumed: a
case study of balanced scorecard development
using system dynamics. Journal of the
Operational Research Society, vol. 56, no. 8, ,
pp. 931941.
Paul R. Niven. (2003). Balanced Scorecards step
by step for Government and Nonproï€t
Agencies. John Willey & Son
Senge, P. M. (2006). The Fift Discipline.
Doubleday.
Steerman. (2000). , Business Dynamic; system
thinking and modeling for a complex world;.
McGraw-Hill.
Tjoe, T. F. (2010). Strategi Bisnis Pada PT. CTL
dengan Pendekatan Metode TOWS. BINUS
BUSINESS REVIEW Vol.1 No.2 November
: 434-447 .